We had a great experience purchasing our new CPO Acura MDX. I called ahead and made an appointment with Zhou. He met me promptly and had the keys in hand of the vehicles we were interested in. Within minutes we were giving it a test drive around town! Zhou was friendly, efficient, and honest. He followed through with all of my questions and concerns throughout the process and even after we purchased our vehicle. Everyone at the dealership helped make it a smooth and fair process. Thank you Acura of Escondido!
Jose is one of the most professional and customer service oriented service advisors that I've ever had. His knowledge, communication and leadership in resolving the problems that I had with my vehicle are without equal. Any dealer leadership team would be very fortunate to have him on their staff.
Acura of Escondido is a great dealership if you like to pay full price.I sent an inquiry from CL about a 2009 Corvette 3LT/Z51 they have in inventory. A salesperson named Zhou responded. I repeatedly tried to have Zhou to tell what price they needed from me to complete a deal. He refused to commit through a number of emails we exchanged. I thanked him for his time and went to look elsewhere. Zhou would not quit emailing me, almost begging for an offer. He told me all the sales manager could do is say no.After Zhou gave ...
Service was excellent. I was kept well informed. I was a little surprised at the charges. But so be it... I used the "stimulus" check... I will go back, as I have been for over 3 years.
Great service & friendly staff
I cant say enough great things about the acura service department! And especially Jose!
I have been with Accura for almost 10 years now. i always buy and lease my cars from them.i love their customer service. i have always maintained my car at this dealership. my service writer Mr Charly is always welcoming and tries to find me coupons to save me some money on my service . great dealeship.
Somehow I must have incorrectly scheduled an appointment online because my appointment was never scheduled. However Charlie still serviced my vehicle without an appointment. And service the car in a reasonable amount of time.
Really pleasant experience dealing with Acura Escondido. Fred and Ken were great! Really great, non aggressive, atmosphere! Felt very comfortable from the time I walked in! They made the sale process extremely easy and made sure I knew how to work all the systems in the car before I left! Ayisha in the finance department was very cool and made the paperwork part of the deal very easy! The dealership was clean, warm(it was raining), and inviting! I would recommend this dealership if you are looking to be treated respectfully and get a great deal!