They are very friendly and professional. And it's always a pleasure to have Charlie help us.
My car had been having intermittent electrical problems, so I had to have my car towed to the dealership. They allowed me to have it towed and not have to be there, a beautiful and much appreciated thing. They got it looked at super quickly and found out it was a loose battery cable. They could have charged me for the few hours that they did labor on it, but they didn't. Specifically Jose at Acura was the one who helped us out, and I'm super grateful! Thanks Jose, and I will definitely being going back for future purchases and servicing. Highly recommend to anyone need servicing!
I love my new Acura TLX with technology! It will take a while to learn to use everything this car has available to me! David was so courteous and nice. That sure made the process of buying a new car easier. He took so much time explaining all of the things this car can do. Acura of Escondido is the place to go for a pleasant car buying experience!
Excellent, as always. Had my 50k miles service on my MDX. Kind, thorough, clearly communicative, and courteous. ❤ these guys!
As usual Charlie was extremely helpful and saved a bit of money by finding a coupon for a discount on my service
Just purchased another Acura from the Acura of Escondido dealerships. Very pleasant experience. David was the salesperson- he is very knowledgeable and easy going. Iyshia helped us with the finances. Way to go guys to make this a positive experience for our family!
I called Acura Escondido about a car advertised on Autotrader and the sales rep answered my questions went out to the actual car and verified it was on the lot and had the features I was looking for. We got a great used car for a great price and the everyone in process was awesome Kent was the first person I spoke with on the phone he was awesome. Abby was our sales person and she was great from dealing with my elderly mother in law who was, well we will just say difficult and Abby was professional and courteous the whole time. They even discounted the car a little bit from which was below fair market price. I feel bad for not remembering our finance representatives name but she was AWESOME and found us a decent rate with SDCCU then when they fell through she fought for us and got us an AMAZING used car rate 3.89% for a 2014 car with North Island Credit Union. She even helped out with the pricing of the aftermarket warranty. Overall it was one of the best vehicle buying experiences I've ever had. And ive owned more than 15 vehicles in the last 15 years. If I was going to buy another car I would start at Acura Escondido.
I am well versed in the "art" of auto buying as I have some very good grasp of the car buying / selling ins and outs, from the inside as well as from the outside (as a consumer). Translation: I'm tough but also fair minded.At Acura of Escondido, I felt very welcome from the very beginning when I started to shop online. Zhou was my sales representative and he understood what I was looking for, without wanting to waste my time or his time. When I finally visited the dealership to make a deal (remember that there is no deal until you sit down at the dealership to make a deal) there was a misunderstanding on my behalf but Zhou kept his cool throughout. Zhou handled the liaison between me and his sales manager (Glen) and also his GM (Craig) very admirably while keeping me from walking away. After the little hiccup was resolved, boom another SUV deal and I drove off the lot with a brand spanking new Acura MDX SH-AWD for a great, great deal. Zhou has earned a customer in me for a very long time and I also highly recommend this dealership. I will be going back to them and will be sending my friends and family there, to go see Zhou.Signed: MH, a very very happy customer 🙂
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