We have serviced our MDX and RLX at Acura of Escondido for at least 10 years. They are reliable. We have worked without service representative and he takes care of us.
Jose' Guiterriez is always straight forward regarding communication, cost and the work that needs to be done. He makes it easy and convenient for drop off and pick up. We have never had issues and repairs have been done well and in a timely manner. We also LOVE the cars they lend us while the work is being completed! We're fans!
Had the pleasure of working with Fred. I was interested in 2 different vehicles and made a appt ahead of time. When I arrived he had both vehicles pulled up side by side to compare, with both sets of keys ready to test drive:) so professional throughout the whole process and would highly recommend this dealership to everyone. Ask for Fred, you won't be disappointed
I always get very good service at Acora of Escondido. They are efficient and keep me informed of what is going on with my car.
I just bought a 2019 Land Rover Discovery from Fred Farsian, I spoke to him over the phone before heading to the dealership, when I got there he had already pulled out the two cars I was looking at, we ended up liking the Discovery more and went inside to talk numbers. Super professional throughout the entire deal and so nice, while making sure we were well taken care of , I would definetely give my business to Fred and Acura of Escondido again in the future.
Although we were skeptical on bringing our car for service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client Service Manager. Just wow! He was very busy that day, however, he was very considerate as he didn’t want us to wait too long. Service with a smile. We were so pleased with our visit and looking forward to our next visit. Thanks Charlie!